Customer service doesn t stop when you leave your desk. That s why we created the Zendesk mobile app for iOS. It gives agents, admins, and managers the power of Zendesk on the go. Whether you are in a meeting, working from home, or scaling the tall peaks of a mountain with no hands while you casually scan the ticket comments on your iPad, the Zendesk mobile app will be there for you, so you can provide great service for your customers.
With Zendesk for iPad you can:
Access all your support ticket views
View all support ticket events and notifications
See a real-time list of activity on your tickets
Search support tickets and knowledge base articles
View and update comments, CCs, tags, and ticket fields
Get push notifications on ticket updates
Apply predefined responses, or macros, to tickets containing frequently asked questions
Easily bookmark a ticket for future reference
Upload and view attachments on tickets
Take a photo and attach it to a ticket
View key support metrics at a glance from ticket activity and volume to first response times and customer satisfaction
Access to full ticket history from customer profiles
Agent dashboard with critical tickets views
Swipe gestures that expose key actions on a ticket
Requires iOS 7.0 or later. Compatible with iPad.
Zendesk for iPad is a free software application from the Office Suites & Tools subcategory, part of the Business category.
The app is currently available in English and it was last updated on 2016-11-02. The program can be installed on iOS.
Zendesk for iPad (version 3.9.7) has a file size of 31.56 MB and is available for download from our website.
Just click the green Download button above to start. Until now the program was downloaded 14 times.
We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus.